Kathy has been great in patiently educating me about mold issues in homes in FL. There were some questionable issues in my home and she did a great job at telling me the steps to manage any problems. She is passionate about her job and seems to be quite good at it, too. I really appreciate the education. I would definitely recommend her company to others.
I received a bid for a water related issue in my home for $1,400.00 by another company. Then, when I spoke with Kathi at DTS, she requested I send a few pictures of the damage. She stated that the price I was quoted would be normal if the quote was for what was needed. When she saw my photos, she could tell that my walls were plaster that mold could not penetrate. Her crew, Doug and Steve were here and were able to clean off the mold around the bases where the damage occured and that was that. I would have spent over $1,000.00 for nothing had I gone with the high bid!
Prompt and courteous. They ensured we understood what they were doing as far as repairs went. Cleaned up all the mess and left the space in great shape. Excellent job!
I was quite impressed with DTS, they were very professional, courteous, and did a very great job on my carpets. I would highly recommend them.
They were very attentive and prompt. Also very honest & forthright, and told us (after confirming, by some spot testing) that our upholstery stains would probably return quickly after cleaning; therefore, they recommended that we not spend the money to have the stains removed. So, two workers came to our house and ended up not charging us a single dollar. A customer-centered attitude like this is hard to find these days, and I would highly recommend this company.
Fast and efficient! I was late coming home from work to meet them and they were still there ready and waiting for me. They worked with my schedule so I could get my carpets done. Means a lot to me since I have a crazy schedule!!
I was very impressed from the first conversation I had with Kathy. She was very friendly and very honest about the price. No upselling and the job performed was good. I will use your services again and again and recommend your business to my friends. Thank you for a job well done!!