Kathi and her guys are the very best. She addressed my concerns over the phone twice and then sent her friendly guys to come out and look at my townhouse for any issues. Although I didn’t hire them (because it wasn’t needed), I would recommend them, as they do not rip you off for services that you do not need. Thank you for the peace of mind. 🙂
Kathi has been great in patiently educating me about mold issues in homes in Florida. There were some questionable issues in my home, and she did a great job at telling me the steps to manage any problems. She is passionate about her job and seems to be quite good at it, too. I really appreciate the education. I would definitely recommend her company to others.
Fast and efficient! I was late coming home from work to meet them and they were still there ready and waiting for me. They worked with my schedule so I could get my carpets done. Means a lot to me since I have a crazy schedule!!
I was quite impressed with DTS Restorative Services. They were very professional, courteous, and did a very great job on my carpets. I would highly recommend them.
I was very impressed from the first conversation I had with Kathi. She was very friendly and very honest about the price. No upselling, and the job performed was good. I will use your services again and again and recommend your business to my friends. Thank you for a job well done!!!
These guys were amazing!! The main guy (I can’t remember his name) was so cool and down to earth. What I thought was going to be an all-day job, these guys did it in 2 hours. He was very assuring and informative. I have never had to deal with a company like this before, but I had such a great experience with them. They would be my first call, hands down.
They were very attentive and prompt. Also very honest & forthright, and told us (after confirming, by some spot testing) that our upholstery stains would probably return quickly after cleaning; therefore, they recommended that we not spend the money to have the stains removed. So, two workers came to our house and ended up not charging us a single dollar. A customer-centered attitude like this is hard to find these days, and I would highly recommend this company.
The company is very professional and honest and provides quality service!
I received a bid for fixing a water-related issue in my home for $1,400 by another company. Then, when I spoke with Kathi at DTS Restorative Services, she requested I send a few pictures of the damage. She stated that the price I was quoted would be normal if the quote was for what was needed. When she saw my photos, she could tell that my walls were plaster that mold could not penetrate. Her crew, Doug and Steve, were here and were able to clean off the mold around the bases where the damage occurred, and that was that. I would have spent over $1,000 for nothing had I gone with the high bid!
Outstanding! I have now used DTS Restorative Services 3 times– twice at my daughter’s home for a leak from the dishwasher and another time from the kitchen sink that caused mold to grow. They were quick to respond and did the work at an extremely reasonable cost. I have used other companies in the past where they use scare tactics to make you think you have a catastrophic event and charge you a fortune. Not the case with DTS. Kathi reassured my family and took care of the problems quickly, professionally, and at a great price. I highly recommend you call DTS for any issues with mold or water damage if you want an honest, fair company. My daughter’s words: “Kathi is legit and so nice.”
Prompt and courteous. They ensured we understood what they were doing as far as repairs went. Cleaned up all the mess and left the space in great shape. Excellent job!